Temporary performance issues My pages

Resolved
Resolved
After 2 days, 5 hours, and 22 minutes

A first fix is now released and response time is now stable. Closing this issue and we will continue to monitor during the weekend. Thanks for your patience.

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Recovering
After 1 day, 5 hours, and 40 minutes

We have a solution in place, testing the last steps and hope to have this fully resolved before the weekend. We apologies for the issues. Response time is now more stable.

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Identified
After 5 hours and 57 minutes

We've found the issue, and we are working on a solution. Sorry about the disturbance.

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Investigating

The response time for My pages is currently slow, which make it difficult for some end-customers to browse the site. We are currently investigating in order to find the issue.

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Began at:

Affected components
  • App / MyWalley