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- My Pages
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We currently experience longer response times when customers login to MyWalley / App. We are investigating the issue and will update you as soon as possible.
We've fixed the core issue, and are waiting for things to recover. Keeping the issue open and monitoring during the evening.
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We've now resolved the incident. Thanks for your patience.
[Resolved] Slow respones time for MyWalley / App
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- My Pages
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We are sorry to report that we had short period of disturbance fetching invoice documents on my pages. The issue has been resolved.
[Resolved] Temporary problems fetching invoice documents on my pages
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- Payments API
- My Pages
- Merchant Hub
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Due to an expired certificate we currently have issues showing PDF-invoices. We are working on resolving this.
We've now resolved the incident. Thanks for your patience.
[Resolved] Problems displaying invoices on domain invoice.collectorbank.com
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- Walley Checkout
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Some people are experiencing problems with signing in from Safari on iOS and OSX. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.
We've fixed the core issue, and are waiting for things to recover.
We've now resolved the incident. Thanks for your patience.
[Resolved] Issues with signing in from Safari
Began: Ended: Duration: -
- My Pages
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We currently experience issues for MyWalley & App. An error message is displayed after login.
We've now resolved the incident. Thanks for your patience.
[Resolved] Issues when logging in to MyWalley / App
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- Walley Checkout
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Some customers are experiencing problems with the final redirect after the purchase is completed. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.
We've fixed the core issue, and are waiting for things to recover.
We've now resolved the incident. Thanks for your patience.
[Resolved] Issues with redirecting after purchase
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- Merchant Hub
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We are investigating an issue in production for Merchant Hub. Sorry for the inconvenience.
We've now resolved the incident. Sorry for this. Thanks for your patience.
[Resolved] Issues with updates in Merchant Hub
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- Walley Checkout
- Payments API
- Partner Portal
- Merchant Hub
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At about 15 minutes we were experiencing issues with our Payments API. The problem is now solved.
Sorry for the inconvenience!
[Resolved] Temporary issues with our Payments API
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- Walley Checkout
- Widgets
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Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.
We've fixed the core issue, and are waiting for things to recover.
We've now resolved the incident. Thanks for your patience.
[Resolved] Temporary performance issues
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- Merchant Hub
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Sorry, we are currently experiencing delays in Merchant Hub. Orders and manual actions are being delayed. We are currently working on the issue.
We've fixed the core issue, and are waiting for things to recover.
We've now resolved the incident. Thanks for your patience.
[Resolved] Temporary delays in Merchant Hub
Began: Ended: Duration: -
- Walley Checkout
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Some merchants using Walley Checkout 1.0 have disturbances with card payments. The input fields doesn´t load.
If the user refresh the checkout page, input fields will be displayed.
We are investigate the cause.
We've now resolved the incident. Thanks for your patience.
[Resolved] Walley Checkout 1.0 disturbance card payments
Began: Ended: Duration: -
- Walley Checkout
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Sorry, we are currently experiencing issues with our Checkout and are working to solve it
We've now resolved the incident. Thanks for your patience.
[Resolved] Issues with the Checkout
Began: Ended: Duration: -
- Merchant Hub
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This morning we had delays that was delaying the actions in the Merchant Hub. They are now solved. We are aware that this issue has been coming back and we are working on a final fix for this. Sorry for the inconvenience.
[Resolved] Temporary delays in Merchant Hub
Began: Ended: Duration: -
- Merchant Hub
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Sorry, we are currently experiencing delays in Merchant Hub. Orders and manual actions are being delayed. We are currently working on the issue.
We've now resolved the incident. Thanks for your patience.
[Resolved] Temporary delays in Merchant Hub
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On the 23rd of March we will be doing updates to our status page starting at 15:00 UTC. The update is estimated to take roughly 15 minutes. During this time the page might be unavailable. We apologize for any inconvenience this may cause.
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The scheduled maintenance is now underway. We'll keep you updated on our progress.
The maintenance is now complete. Thanks for your patience.
[Complete] Updates to our status page
Began: Ended: Duration: - Past notices
- No further notices from the past 60 days.