Long response times in Payments API

Uptime Impact: 2 hours and 5 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

We've confirmed the source of the problem and we're working to resolve it.

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Investigating

We are currently experiencing long response times in our payments API calling our credit check provider, which might affect some purchases. We are investigating the issue.

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Began at:

Affected components
  • Walley Checkout
    • Delivery module
    • Loyalty booster
    • Debit payment methods
    • Credit payment methods
    • Widgets
  • Payments API