Problems accessing underlying systems

After 1 hour and 47 minutes

We've now resolved the incident. Thanks for your patience.

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After 1 hour and 34 minutes

Microsoft seems to have resolved the issue. Systems are running again but we are still monitoring the issues.

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After 9 minutes

We've confirmed there is a problem accessing Azure databases for all users in west Euroupe, Microsoft are working to resolve it.

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Sorry, but we have problems accessing underlying systems. Troubleshooting is ongoing

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Began at:

Affected components
  • Walley Checkout
  • Payments API
  • App / MyWalley
  • In-Store
  • Partner Portal
  • Merchant Hub