Site unavailable due to DNS incident


After upgrades to our infrastructure for My Pages there were an incident causing DNS queries to fail for the following sites:

The result was that during this period most customers were facing a blank screen when visiting any of the above URL's. Very few customer browsers had DNS cached and as a result they could use the site as normal. However our monitoring system also had the DNS cached, which caused our alarms to not trigger immediately.

The DNS was fixed 12:33 CEST and customers could now visit the site again.

We're very sorry for any inconveniece this might have caused you.

Best regards, Jim

Avatar for
Began at:

Affected components
  • App / MyWalley