Issues with credit evaluation process

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

From 16.29 (+01:00) we are experiencing issues with long response times and timeouts from one of our external credit providers. This affected the purchase process. At 16.48 (+01:00) we paused using this credit provider and will continue to do so until it has fully recovered.

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Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

From 15.00 (+01:00) we are experiencing issues with long response times and timeouts from one of our external credit providers. This affected the purchase process. At 15.08 (+01:00) we paused using this credit provider and will continue to do so until it has fully recovered.

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Began at:

Affected components
  • Walley Checkout
    • Delivery module
    • Loyalty booster
    • Debit payment methods
    • Credit payment methods
    • Widgets
  • Payments API