The issue has been successfully resolved, and the payouts is now functioning as intended. We appreciate your patience and we apologize for any inconvenience caused.

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We regret to inform you that we have encountered issues with an external supplier today, which has had an impact on our settlement processes. Unfortunately, this has caused a delay in payouts, and we have been unable to create any new settlement files at this time. We apologize for any inconvenience caused by this unexpected event. We assure you that we are working diligently to resolve the issue, and we hope to have everything back to normal by tomorrow.

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Began at:

Affected components
  • Partner Portal
  • Merchant Hub