Problems accessing underlying systems

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

Microsoft seems to have resolved the issue. Systems are running again but we are still monitoring the issues.

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Identified

We've confirmed there is a problem accessing Azure databases for all users in west Euroupe, Microsoft are working to resolve it.

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Investigating

Sorry, but we have problems accessing underlying systems. Troubleshooting is ongoing

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Began at:

Affected components
  • Walley Checkout
    • Delivery module
    • Loyalty booster
    • Debit payment methods
    • Credit payment methods
    • Widgets
  • Walley App / MyWalley
  • Merchant Hub
  • Payments API