Issues with underlying supplier affecting all services

Resolved
Resolved

We've now resolved the incident. Sorry about the inconvenience. We will do a deep investigation together with our supplier to make sure this does not happen again.

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Recovering

We have enabled a work-around which enables purchases to be completed as normal. We are in contact with Microsoft to resolve the underlying issue.

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Identified

Sorry, we are currently experiencing issues due to our supplier of services, Microsoft are having a major issue. They are currently working on the issue and we are in contact with them. Updates can also be followed here https://status.azure.com/en-us/status

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Began at:

Affected components
  • Walley Checkout
  • Payments API
  • App / MyWalley
  • In-Store
  • Widgets
  • Partner Portal
  • Merchant Hub